Frequently Asked Questions
Find quick answers about our rentals, delivery, setup and booking process. For cancellations, damages and renter responsibilities, please review our Rental Policies.
Rentals & Service Area
Quotes & Reservations
Share your event date, location, guest count, desired rentals and whether you need delivery or setup.
No. Inventory is reserved only after availability is confirmed and the required deposit, payment and agreement steps are completed.
Delivery, Pickup & Setup
Yes. Available options depend on the order, event location and schedule; delivery pricing will be included in your quote.
Setup and breakdown are available for qualifying orders. Tell us what support you need so it can be confirmed in your quote.
Planning & Availability
We recommend requesting your rentals as early as possible, especially for weekends and peak event seasons. Availability is not guaranteed until booking is confirmed.
Contact us as soon as possible. Changes depend on inventory, timing and approval by our team.